Privacy Policy

Last updated: June 2026

1. Who This Policy Applies To

This policy applies to people who use this website, submit an enquiry, contact David G Broadbent Psychology, or receive psychological services.

2. Information That May Be Collected

Information collected may include:

• your name and contact details;
• information you provide through the website enquiry form;
• referral information provided by you, your referrer or another authorised party;
• health information relevant to assessment, treatment and psychological care;
• administrative information required to manage appointments, billing, referrals or communication;
• technical information generated when you visit the website, such as basic browser or device information.

3. Health Information

Health information is sensitive information. It is collected only where reasonably necessary for providing psychological services, responding to enquiries, managing referrals, meeting professional obligations or complying with legal requirements.

4. How Information Is Collected

Information may be collected when you submit the website contact form, send an email, provide information during intake, assessment or therapy, authorise another person or organisation to provide information, or use the website.

5. Why Information Is Collected

Personal and health information may be used to respond to enquiries, assess suitability for services, provide psychological assessment and treatment, communicate about appointments, manage referrals or reports, and meet professional, legal, ethical, insurance and record-keeping obligations.

6. Disclosure Of Information

Information is not sold or used for unrelated marketing. Information may be disclosed where you have consented, where disclosure is required or authorised by law, where necessary to manage a serious threat to health or safety, or where required for professional, administrative, legal, insurance or clinical purposes.

7. Website Form And Email

Information submitted through the website enquiry form is transmitted to the nominated practice email address. Email and web hosting services may involve third-party technology providers, including Hostinger and Titan Email. While reasonable steps are taken to protect information, no online transmission method can be guaranteed as completely secure.

8. Storage And Security

Reasonable steps are taken to protect personal and health information from misuse, interference, loss, unauthorised access, modification or disclosure. This may include password protection, access controls, secure storage practices and limiting access to information where appropriate.

9. Access And Correction

You may request access to personal information held about you, or ask for information to be corrected if it is inaccurate, out of date, incomplete, irrelevant or misleading. Access may be subject to legal, clinical or administrative requirements.

10. Cookies And Website Analytics

This website may use basic technical tools, cookies or analytics to understand website performance and visitor activity. These tools are used to improve the website and do not replace clinical records or intake processes.

11. Emergencies

This website and its contact form are not emergency services. If you are in immediate danger, call 000. If you need crisis support, contact Lifeline on 13 11 14.

12. Privacy Complaints

If you have concerns about privacy or the handling of your information, you may raise the matter directly so it can be reviewed and addressed. You may also contact the Office of the Australian Information Commissioner if you believe your privacy rights have been breached.

13. Changes To This Policy

This Privacy Policy may be updated from time to time. The current version will be published on this page.

14. Contact

To make a privacy enquiry, please use the confidential enquiry form on the Contact section of this website.